What time will my delivery be?

If you supply a mobile number at the checkout, our courier will text you the day they collect the items confirming the delivery date, on the day of delivery they will then text you a time slot, this time slot can change due to traffic, weather conditions, etc.

If a mobile number is not provided we will use the email address you provided, this offers the same service but it is through email.

The text/email service is complimentary and not guaranteed.

Do you offer Saturday delivery service?

Unfortunately at this moment in time we do not offer a Saturday delivery service, this is something we are working on.

If you require any further information on what our delivery time scale is please check the F.A.Q

What happens to my order if I am not in when the courier attempts to deliver it?

If you are not in when our courier attempts delivery they will leave a calling card which will provide you with a direct contact number for your local depot. You then simply call them to arrange an alternative delivery date or to collect the parcel directly from your local depot, which they will be more than happy to help you with.

Delivery Information

We aim to get you your items as quick as possible and correct first time, so we have implemented a two working day delivery system.

This means you will order on day Zero, then on day One we will prepare and dispatch your order, having the the extra time will minimise any errors, the courier will then collect the item/s, then day Two your items will be delivered to you.

So a typical example of this is:

Orders placed on a Monday will be prepared and dispatched Tuesday and delivered on Wednesday

Orders placed on a Thursday will be prepared and dispatched on Friday and delivered on Monday

Orders placed Friday, Saturday and Sunday will be prepared and dispatched on Monday and delivered on Tuesday

 

Deliveries to the Scottish Highlands, Northern Ireland and Channel Islands may take an extra working day for delivery.

 

Please note that all prices include delivery costs, though if you live in the Scottish Highlands, Scottish & Scilly Islands, Northern Ireland and Channel Islands, there may be a delivery surcharge, this will be displayed at the checkout before you confirm the payment.

 

*During certain times of the year, we may change these times, we will implement a store wide banner advising there has been changed and post the updates on our Delivery Information page*